The Client can only pay for LOVEBIRD Products by using a credit card (Visa, Mastercard).

The payment is irrevocable, except in the event of exceptional product unavailability. In the event of fraudulent use of your credit card, you may approach your bank directly to request cancellation of the payment.

LOVEBIRD uses a secure payment service that guarantees the security and confidentiality of the transaction.

In the event of a payment default, such as a credit card payment refusal, payment incident or other reasons, LOVEBIRD reserves the right to cancel the order or delivery.

Once the payment has been finalized, you will receive a receipt of confirmation from LOVEBIRD, via email.

The receipt of confirmation will contain your order details such as price, quantity, delivery cost, method of payment, etc.

You must verify that your contact details are correct before each order. In the event you should not receive a receipt of confirmation within 72 hours, you must notify LOVEBIRD as soon as possible at the following email address: However, if you fail to report it to LOVEBIRD, the order will be deemed to have been accepted and the binding sales contract will be enforced.

When you have received your order confirmation, your order will be considered final and you may no longer cancel it. However, you may exercise your right of withdrawal (see Article 12).