3.1 Main characteristics of the product

Each product offered by LOVEBIRD is handcrafted, which makes it a unique piece in its design, finish and components. Each gemstone used for each product is therefore unique, and their color can vary from one product to another.

The main characteristics of our products, including specific materials, appearances and dimensions, are presented on our Website under the “Love Collection” tab when you click on the product you are interested in.

You are invited to refer to i) the product page, which will provide you with information on the product’s main properties and particularities, ii) the conditions and precautions of use.
By checking the box “I accept the Conditions of Sale”, you acknowledge that you have read and accept our Conditions of Sale.

On the Site, photographs of products will be presented for illustrative purposes. These visuals and descriptions, though as accurate as possible, are not contractually binding. Therefore, LOVEBIRD will not be held responsible for any errors or omissions.

3.2 Product availability

Each product is custom-made. Therefore, there may be occasions where certain raw materials become unavailable after finalizing your order. In this case, LOVEBIRD will notify you as soon as possible by e-mail, and provide you with a new delivery time accordingly.

However, if you wish to cancel your order, LOVEBIRD will agree to refund you the price of the product as soon as possible, within 30 days of the original date of payment.